We do worldwide shipping. International packages, outside Europe may incur a duty fee at the customs. Addicted brand cannot be held responsible for the duty fee incurred. Addicted is not liable for lost or stolen packages. If your package goes missing, we will contact our shipping carrier to track the delivery information, but we cannot be held responsible if an order shows confirmed delivery to the correct address. Our products do not include duty fee or tax in the prices. It’s important to be aware that tax and duty may be charged on top of the purchase price at the point of delivery.

You can cancel or update your order as long as it has not been shipped. We will accommodate any changes on your order. Please email addictedjewelry@gmail.com to cancel an order or update your order information. Seller reserves the right to cancel any order due to unauthorized, altered, or ineligible use of offer or payment and to modify or cancel this promotion due to system error or unforeseen problems.

If you’re not happy with anything about your order, we want to make it right! Drop us an email at addictedjewelry@gmail.com within 15 days of getting your goodies, letting us know you need to return or exchange something. Our customer support team will be glad to help you figure out a solution within 2-3 business days. Please note that we do not cover shipping fees for any returns/exchanges. We apologize for any inconvenience.